Q: Casetitude is the kind of stiff or supple material?
A: Casetitude comprises many kind of material. 1) The full case with matt and glossy texture is made of high quality plastic, it’s stiff and durable. 2) The stiff PVC case is made of high quality PVC, serves with transparent and white shade that look simply glamorous. 3) The silicone case is made of high quality silicone that let the case flexible. 4) LED case is made of high quality plastic, it’s stiff and illuminated with LED light that gets power from safely embedded circuit.
Q: How different between the full case with matt and glossy texture?
A: The matt case has slightly rough of touch, compatible with chic and cool graphics, and avoidable for dirt of fingerprint. On the contrary, the glossy case serves reflection and radiance, it’s compatible with colorful and modern graphic. Both matt and glossy styles are differently beautiful.
Q: Is Casetitude the kind of full case?
A: Casetitude’s silicone case is the full case covering whole mobile phone, omit only 2 small sockets for earphone and charger connection. While the other kinds of case are top and bottom opened.
Q: Do the case swallow the phone’s edge?
A: All Casetitude products are precisely designed and manufactured. The case is perfectly fit with the phone and cannot swallow the phone’s edge.
Q: Which case is popular?
A: The full case is the most popular because its full print covering the whole device makes it dimensionally beautiful. Besides, the full case is durable.
Q: Which case is the most protective for mobile phone?
A: The silicone case is the most protective because of its fully covering the whole device and only 2 small sockets omitted for earphone and charger connection. The silicone case is flexible to wear and remove easily.
Q: When does LED case flash the light?
A: The LED case’s light flashes whenever there is incoming call, message, and any notification. While using the data synchronized application such as Facebook and LINE, or when phone detects the signal of mobile network, the LED light could also flash.
Q: How is the graphic on case created?
A: Casetitude creates graphic on case by Super-Color Sublimation Printing technology which serves vivid and long-lasting print.
Q: Is the print enduring?
A: Because of Super-Color Sublimation Printing technology, the print is enduring.
Q: How is the graphic on regular case’s rear part created?
A: The graphic on regular case’s rear part is made of the printed plaque which is attached to the case by super glue.
Q: Does Casetitude have the shop? And how can I order product?
A: Casetitude does not have the shop but there are various ways to order, via website, Facebook Fan Page (https://www.facebook.com/app.casetitude), e-mail, LINE@casetitude, Instagram, Casetitude application available on both iOS and Android.
Q: Can I create DIY design for my case?
A: You can create your own design by DIY feature on application. Insert your photo or picture then decorate with text, sticker and various kinds of filter by your idea. This feature is now available on iOS while Android is coming soon. In terms of photo case, you can order the specific production of your photo case via Facebook Fan Page.
Q: Does Casetitude have the licensed print?
A: Of course, Casetitude has lots of licensed print such as Little Monster, Masked Rider, Happy Duck, and Conan.
Q: Can Casetitude make the oversea shipping for licensed case?
A: Casetitude cannot deliver the licensed case abroad so if you want to purchase this product, please define address in Thailand only.
Q: Does Casetitude have the stock of product?
A: Each piece of Casetitude is specifically made that takes 7 days of production and shipping process.
Q: If I make the order today, when will I receive product?
A: After payment verification succeeds, Casetitude will start production then deliver to customer that the whole process takes 7 days.
Q: How can I do the payment?
A: Casetitude offers 2 ways of payment by bank transfer and PayPal or credit card.
Q: Which currency can I pay for Casetitude?
A: Casetitude accepts 2 currencies of Thai Baht and US Dollar. Thai Baht is accepted for only in Thailand delivery while US Dollar is for oversea shipping.
Q: How can I inform my bank transfer?
A: When you finish bank transfer, please enter My Account menu on website, following by Order Tracking and Bank Transfer then submit your slip. If you purchase via application, you can proceed in app. Besides, Facebook Message, LINE, Instagram and e-mail also open for this procedure too.
Q: How does Casetitude deliver product? Is it free of charge?
A: Casetitude provides the free shipping to all destinations. EMS (Express Mail service) is used for delivery in Thailand only. In terms of shipping abroad, the product is delivered by DHL to USA while it is delivered by Thailand Post’s Air Parcel Service to Laos, Myanmar, Vietnam, Singapore, Indonesia, Hong Kong, Australia, Netherland, and United Kingdom.
Q: Will I receive the tracking number of shipping?
A: After finish shipping registration, Casetitude will inform the tracking number via e-mail or Facebook Message that customer can use to check status with Thailand Post (http://track.thailandpost.co.th/tracking/). If customer doesn’t receive any notification, please contact Casetitude Call Center or Facebook Fan Page.
Q: Could I change the product if it’s unfit to my phone?
A: Casetitude guarantees all products so the new case will be sent to customer within 7 days.
Is this FAQ helpful? We wish your questions already disappear and let’s enjoy looking for your favorite case now.